MACC Policies

Download: MACC Policies.pdf

School Objective – Our objective is to offer the opportunity for each student to become a recognized and respected professional within the pet grooming industry. Our instructors feel the need for higher standards within the profession. Therefore, the emphasis on self confidence and integrity are constantly being woven into the structure of the student's education.

Admission Requirements – Applicants must be at least eighteen (18) years of age; must read, write, and speak English; must be of physically sound health; must complete the application form honestly and in its entirety. 

Attendance – Because the classes are designed to be fast paced and highly motivational, students must attend all classes. There will be no excused tardiness or absences without a doctor's note written on doctor's letterhead. Any unexcused tardiness will result in three (3) points being taken off the student's final exam score. Any unexcused absences will result in ten (10) points being taken off the student's final exam grade score. A student who is more than one (1) hour late for class will be considered as absent and will not be allowed to attend that day's class. Points taken off a student's final exam score will be as follows:

Each Tardiness = 3 points

Each Absence = 10 points

Any missed classes must be made up within 2 weeks of missed class date.  Please see your instructor to schedule make up classes. 

Dress Code – Students are required to wear a school-issued grooming apron (provided with the equipment package), long pants and closed-toed, non-slip rubber solid shoes. No shorts or skirts allowed. Students are expected to appear neat and clean and always to present themselves in a professional manner. Long earrings and hanging jewelry are not permitted for safety reasons. Any visible body piercing and/or tattoos must be removed or covered while attending class. (There will be exceptions to this rule; please contact admissions office for more information.)

Smoking – Smoking is not permitted in the academy. Smoking is allowed outdoors, only during designated breaks. Students are required to wash their hands after smoking, before continuing with a pet client. Any person caught smoking in the school building will be fined $50 per incident. All fines must be paid before attending the next scheduled class.                                                                                                                                                                         

Graduation Requirements – All students are required to maintain a minimum grade point average of at least 75%. A student who does not maintain a monthly grade average of 75% will be placed on a two (2) week probation period. If, at this time, the student has accomplished the required grade score average, he/she will be taken off of probation. If the student's grade score average has not met the minimum requirement, dismissal from the course may be decided upon by the school director and/or the head instructor. Any refunds due to dismissal will be received according to the refund policies. All students who have demonstrated the necessary skills and meet the requirements set forth by the MACC will be awarded a Certificate of Achievement upon graduation. 

Grading Systems – Passing will be based on the traditional grading system, as follows:

Students final grade score will be determined in the following manner: 

Students Transcripts – Transcript records of all grades, course instruction, and materials will be maintained for each student, and will be available to the student upon request. These transcripts will be kept totally confidential with access allowed only to the student and the school administration staff. First requested copy is free, and a letter of request must be submitted to MACC. Additional copies of transcripts can be purchased for ten dollars ($10) per copy.

Job Placement – The MACC does not guarantee job placement but will, however, provide the student with a  letter of recommendation that will assist him/her with employment interviews. The MACC also offers advanced training and job placement, when available, to qualified students. Please contact the school administrative office for qualifications.  

Termination-The MACC reserves the right to terminate a student's enrollment when the student's conduct is, in any way considered to be inappropriate, abusive, and/or disruptive to fellow students, instructors, employees, clients or animals of the school.

Drug or alcohol use or possession at any time while on school property will result in immediate expulsion. Depending on the severity of any situation, the local authorities may be asked to become involved.  

All students are expected to show a consistent desire to learn, must maintain the required 75% grade score average, must attend all scheduled classes, and must always act appropriately and accordingly while on school premises. All rules applying to  the student's conduct must be adhered to. Any of the above situations are considered grounds for termination. 

Termination is decided upon by the school director and head instructor. A decision to terminate shall be decided upon within seven (7) business days after the incident of concern. A letter of the school's decision shall be sent to the student no later than three (3) business days after the decision has been made. A student who has been dismissed due to extenuating circumstances may be considered for re-admission to future classes. This decision is determined by the school director and/or head instructor. 

Student Complaints – Any complaints a student may have should be brought to the attention of the school director. Complaints shall be discussed within a private forum, not in front of the class. If a student complaint cannot be resolved between the student and the school, the student may file a complaint with the Massachusetts Department of Elementary & Secondary Education Office of Proprietary Schools 75 Pleasant St Malden Ma 02148-4906 or call 781-338-6048 or www.doe.mass.edu/ops.

Student Progress Reports – Students will receive written progress reports. These progress evaluation sheets will help the students determine where their strengths and weaknesses are regarding their acquired skills in their elected grooming courses. Students must maintain a minimum score average of 75%. 

Guidance and Counseling – Students who do not maintain an average of 75% on their monthly evaluations and test scores may seek guidance counseling from the academy. A guidance counselor will help the students assess his/her weaknesses and help to fine tune his/her skills with special attention from the instructors. Student's  must show that they are putting forth sufficient effort and must demonstrate a willingness to learn.

 Guidance counseling is also offered to help students identify which of their particular career interests they wish to pursue upon graduation. We will also be available, by appointment, to counsel graduates who may be having difficulty finding the appropriate career in which to utilize their grooming skills.

 School Cancellations due to inclement weather:  Students will be notified the night before class if there will be no class via e-mail and telephone.

Refund Policies – (as per M.G.L chapter 255, section 13.K)

#1) You may terminate this agreement at any time.

#2) If you terminate this agreement within five days, you will receive a full refund of all monies paid,  provided that you have not commenced the program.

#3) If you subsequently terminate this agreement prior to the commencement of the program, you will receive full refund of all monies paid, less the actual reasonable administrative costs described in paragraph 7.

#4) If you terminate this agreement during the first quarter of the program, you will receive a refund of at least seventy five percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.

 #5) If you terminate this agreement during the second quarter of the program, you will receive a refund of at least fifty percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.

 #6) If you terminate this agreement during the third quarter of the program, you will receive a refund of at least twenty-five percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.

 #7) If you terminate this agreement after the five day period, you will be responsible for actual reasonable administrative costs incurred by the school to enroll you and to process your application, which administrative costs shall not exceed fifty dollars or five percent of the contract price whichever is less. A list of such administrative costs is attached hereto and made part of this agreement.

 #8) If you wish to terminate this agreement, you must inform the school in writing of your termination, which will become effective on the day such writing is mailed.

 #9) The school is not obligated to provide any refund if you terminate this agreement during the fourth quarter of the program.

 A completed and signed copy of this agreement must be provided to the student

This is a school licensed  by the Massachusetts Department of Elementary & Secondary Education Office of Propriety Schools. Any comments, questions, or concerns about this school's license should be directed to proprietyschools@doe.mass.edu or 781-338-6048

 Students Signature:__________________________ Date:________

 School Official's Signature:_____________________Date:________